Improve client satisfaction and retention by finding and solving problems in real time.
If you’re consistently losing 25 percent of your customers every year, think about how much your company is spending just to stay the same size. CleanTelligent Software helps you manage your quality control program so that you can keep more customers. With CleanTelligent, you can:
In a status update–driven world, keeping your employees and clients informed is just as important as delivering a consistent clean. Our software can distribute the following to any combination of employees and customers':'
As your team simplifies your workflow communication, CleanTelligent analyzes your performance. Results are summarized in the Reporting and Business Intelligence dashboards. If there is an issue, use the data to communicate your future action steps and show improvement. Periodically sharing and talking about this data with your customers is a great way to build your customer’s trust.
CleanTelligent’s custom branding options help increase your customer retention by simplifying your customer’s experience. For instance, instead of logging in to the CleanTelligent Mobile App or website, your customers can go directly to your mobile app or website. Your own branding will help your customers associate you with your dedication to quality control.
During a bid presentation, use the data you have logged for other clients to prove your team’s dedication and attention to a consistent clean. With this data, your company’s reputation of quality service will start to precede your sales team and will lead to increased referral business and expansion of existing contracts.