Customer service programs must balance the way your team evaluates their own performance, asks for customer feedback and then uses the information to improve service delivery.
Does your commercial cleaning company want to improve your client retention rate? Learn how your janitorial quality control program affects customer satisfaction.
Advertising can be overwhelming and expensive. Here are a few things to help you find stress-free and inexpensive ways to advertise your cleaning business.
Are you wondering how to get cleaning leads that will turn into long-term clients? The five steps in this article will help you win and keep cleaning contracts.
If consistent service delivery is a goal that your cleaning business has set, here are three surefire steps that will help you keep your team on track.
Thank Your Cleaner Day is a day where both the janitorial industry and the general public recognize cleaners for everything they do to protect the community’s health.
Haven’t embraced technology for your janitorial services? You’re missing out! Learn how janitorial management software can improve your company’s operations.
Through a wide variety of mentorship and professional development programs, employees will discover that janitorial work is more than just a “dirty business.”
Learn how CleanTelligent’s Job Scheduling Software can help you create a preventive maintenance program that reduces employee downtime and maintenance costs.