An office cleaning checklist is crucial for your commercial cleaning business.
2020 sparked a new question for many leaders, including, how has the COVID-19 pandemic redefined the manager role?
Optimizing your commercial cleaning plan could be the difference between you and your competitors.
We are officially a month into spring! You may find yourself asking, what’s that strange buzzing noise that wasn’t here a few weeks ago?
Although this year's National Cleaning Week is behind us, it’s safe to say for those of us championing cleaning businesses and janitorial software, National Cleaning Week is every week.
Your inspection rating scale affects the way your staff cleans for building patron health and communicates the value of each janitorial service to your clients.
Clear cleaning inspection data, gives you the ability to make decisions that impact your budget. Here are the five things your inspectors need to be successful.
Customer service programs must balance the way your team evaluates their own performance, asks for customer feedback and then uses the information to improve service delivery.
Does your commercial cleaning company want to improve your client retention rate? Learn how your janitorial quality control program affects customer satisfaction.