CleanTelligent Blog
Tips and Thought Leadership for the Jan/San Industry
09Apr
Why Some Customers Never Complain and What to Do About It
Is your team's suggestion box empty? Today's article will help your team understand and address the top two reasons why customers don't complain.
12Mar
The Value of Customer Satisfaction
Although there are a lot of factors that play into customer satisfaction, there is one simple thing your janitorial teams should start doing today.
16Jan
Create a Customer Referral Program Using Commercial Cleaning Software
Learn how commercial cleaning software can help your management team create and implement a rock-solid customer referral program.
03Jan
Achieving Your Janitorial Goals, One Team at a Time
Tired of New Year's resolution insanity? Instead of failing again, try setting and achieving your janitorial goals as a team.
18Dec
Four Gifts from a Janitorial Software Company
This holiday season, CleanTelligent comes bearing janitorial software as well as four more gifts that your team can start using today.
04Dec
Janitorial Management Lessons from Santa Claus
Pour yourself a cup of hot chocolate and learn what Santa Claus can teach your janitorial management team about leadership this holiday season.
20Nov
The Role of Gratitude in Custodial Management
Start looking for ways your custodial management team can strengthen existing customer and employee relationships by simply expressing gratitude.
08Nov
Personal Success in the Janitorial/Sanitation Industry
Running a successful business in the janitorial/sanitation industry can bring you a feeling of personal success as well. Read about some examples.
11Oct
Evaluating Customer Retention in Commercial Cleaning
In our last article, we looked at setting SMART goals for your commercial cleaning business. In this article, we will look at how key performance indicators (KPIs) and other metrics can help track overall team performance.