How COVID-19 is Changing The Definition of "Clean"
by Jamee Brussel

As some states and countries look to reduce the shelter-in-place orders, it is important to understand how COVID-19 spreads so that you can enjoy the freedom and stay healthy.

Customer Loyalty and Communities: The Power of Giving Back
by Heather Siefert

There is no doubt that the cleaning companies with a loyal customer base are more profitable. Use these five tips to enhance your current client retention strategy.

How to Write a Job Posting That Makes the Right Impression
by Heather Siefert

Make sure your first impression reels in your ideal worker. Check out these simple tips on how to write a great cleaning company job posting.

Create a Janitorial Team that Works Smarter
by Heather Siefert

When managers invest the time to clearly explain and delegate tasks, new and veteran cleaners will be able to successfully complete tasks—on the first try.

Strengthening Your Customer Service Program
by Heather Siefert

Customer service programs must balance the way your team evaluates their own performance, asks for customer feedback and then uses the information to improve service delivery.

How to Create an Accountable Custodial Team in 3 Steps
by Heather Siefert

Creating a culture of accountability and productivity within your custodial team may seem impossible. But you can make it a reality with these three steps.

Metrics and Your Cleaning Business
by Heather Siefert

If your team is struggling to deliver a consistent clean, learn how quality control inspection software can help you measure, teach, and improve performance.

The Value of Attending the 2019 ISSA Trade Show
by Heather Siefert

The key to having a successful 2019 ISSA North America Show is knowing how to implement what you learned into your team’s 2020 janitorial/maintenance plan.

3 Ways to Prepare for the Upcoming ISSA Show
by Heather Siefert

If you are looking for solutions to your team’s jan/san challenges at the ISSA Trade Show in Las Vegas, here are three ways you can start preparing today.