Start looking for ways your custodial management team can strengthen existing customer and employee relationships by simply expressing gratitude.
Running a successful business in the janitorial/sanitation industry can bring you a feeling of personal success as well. Read about some examples.
In our last article, we looked at setting SMART goals for your commercial cleaning business. In this article, we will look at how key performance indicators (KPIs) and other metrics can help track overall team performance.
The sheer volume of data that commercial cleaning companies accumulate can be overwhelming, especially if you don't have a way to quickly summarize and use it. In the next two blog articles, we will look at how you can apply metrics to your customer experience to increase retention.
Running a cleaning business isn't easy, and at times it can be overwhelming. Feel confident in asking others for help and delegating to competent employees.
Your cleaning business' milestones and anniversaries are something to be celebrated, not dreaded. Check out a few ways you can make the most out of the celebrations without breaking the bank or inducing a headache.
There are many benefits to achieving a work-life balance. Find out why it's important not only for yourself, but for your cleaning business as well.
You don't have to spend a fortune on employee appreciation. Here are a few small and simple ways to let your cleaners know on a regular basis that you're thankful for the work they do.
Language barriers, like any other barrier to communication, can be challenging for employee training. Here are a few tips to help you break down language barriers with your cleaners and effectively train them.